Last updated: 8 September 2026
UVEND North East LTD ("UVEND North East", "we", "us", "our") is a vending machine supplier and operator based in the North East of England, registered in England and Wales under company number 17215009. This policy explains how we collect, use and protect personal information when you visit our website or get in touch with us about hosting one of our machines.
When you contact us through our website enquiry form, or by phone or email, we may collect:
Our enquiry form does not submit or store your details on our servers - when you submit it, it opens your own device's email client, pre-addressed to info@uvendnortheast.com, so your message is sent directly from your device. We may also collect standard technical information automatically generated by your browser (such as device type, browser type, and pages visited) to help us understand how our website is used.
We use the personal information you provide to:
We process your personal data on the basis of:
We do not sell or rent your personal information. We may share limited information with trusted third-party service providers who support our operations - such as cashless payment processors used within our vending machines, IT and hosting providers, and professional advisers - and with regulatory or legal authorities where we are required to do so by law. Any third party we work with is required to handle your data securely and in line with applicable data protection law.
We keep personal information only for as long as necessary to fulfil the purposes described in this policy, including any period required to satisfy legal, accounting or reporting requirements. Partnership agreement records are typically retained for the duration of the agreement and for a reasonable period afterwards.
Under UK data protection law, you have the right to access the personal information we hold about you, ask us to correct inaccurate information, ask us to delete your information in certain circumstances, object to or restrict how we use your information, and withdraw consent at any time where we rely on consent. To exercise any of these rights, please contact us using the details below.
Our website may use essential cookies required for the site to function correctly. We do not currently use third-party advertising or tracking cookies. If this changes, we will update this policy accordingly.
Our website may contain links to third-party websites, such as our social media pages. We are not responsible for the privacy practices of these external sites and encourage you to review their own privacy policies.
Our website and services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.
We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "last updated" date.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
This policy is provided as a general guide to how UVEND North East handles personal data and does not constitute legal advice. If you have questions about a specific situation, we recommend seeking independent legal advice.